Last Updated: July 2026
Who we are
Our website address is: https://easybasicscience.com.
Our business email is: info@easybasicscience.com.
At Easy Basic Science, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or book tutoring sessions.
1. What Personal Data We Collect and Why
We collect personal data only when necessary to provide our educational services, process payments, and improve your learning experience.
A. Account Registration & Course Enrollment
When you register or purchase a course, we collect:
- Name and Username
- Email Address
- Password (encrypted)
- Billing Address (for invoicing/tax purposes)
We use this data to create your student account, grant you access to purchased courses, and send you order confirmations and login details.
B. Tutoring Sessions (Live Classes)
When you book a one-on-one or group tutoring session, we collect:
- Student’s Name and Age/Grade (if you are booking for a dependent)
- Preferred Schedule / Timezone
- Session Notes (topics covered, progress reports, created by the tutor)
Important: Live sessions may be conducted via third-party platforms (e.g., Zoom, Google Meet). We do not record sessions by default unless you explicitly consent. However, these platforms may collect their own data (e.g., IP address, device info) per their own privacy policies.
C. Payments & Billing
We collect payment information (such as card type, last four digits, and billing zip code) to process transactions. We do not store full credit card numbers, CVVs, or banking details on our servers. All payment data is handled directly by our secure third-party payment gateways (see Section 4).
D. Course Progress & Analytics
To improve our courses, we collect data on:
- Which lessons/videos you have watched.
- Quiz/assignment scores.
- Time spent on pages.
This helps us identify difficult topics and send you helpful reminders.
E. Comments & Community Interaction
When you leave comments on our site, we collect the data shown in the comment form, your IP address, and browser user agent string to help with spam detection. An anonymized hash of your email may be provided to the Gravatar service to see if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/.
F. Contact Forms & Support Requests
If you contact us via our contact forms or support email, we retain your messages, email address, and any attachments you provide. We use this solely to resolve your queries and do not use it for marketing unless you opt-in.
2. Cookies & Tracking Technologies
We use cookies to enhance your browsing and learning experience:
- Essential Cookies: Necessary for site functionality, such as keeping you logged in, remembering your shopping cart, and saving your course progress.
- Login Cookies: If you log in, we will set several cookies to save your login information and screen display choices. Login cookies last for two days; screen options cookies last for one year. If you select “Remember Me,” your login persists for two weeks. Logging out removes these cookies.
- Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for one year to avoid re-filling these details.
- Analytics Cookies: We may use analytics tools (e.g., Google Analytics) to understand how students interact with our courses. These cookies track anonymous usage data. You can opt out of Google Analytics tracking via their browser add-on.
- Editor Cookies: If you edit or publish an article, an additional cookie is saved in your browser (expires after 1 day) indicating the post ID—this contains no personal data.
You can control or delete cookies via your browser settings. However, disabling essential cookies may prevent you from accessing your courses.
3. Embedded Content from Other Websites
Articles and course pages on this site may include embedded content (e.g., YouTube videos, Vimeo, interactive quizzes). Embedded content behaves exactly as if you visited the source website.
These external websites may collect data about you, use their own cookies, embed third-party tracking, and monitor your interaction with that content—including tracking if you have an account and are logged in to that website. We recommend reviewing their privacy policies (e.g., YouTube’s) before interacting with embedded media.
4. Who We Share Your Data With
We share your personal data only to the extent necessary to operate our business and deliver our services:
- Payment Processors: Razorpay – to process tuition/course fees. They receive your billing details and transaction amount.
- Live Session Platforms: Google Meet – to host tutoring sessions. Your name and email are shared to generate meeting links.
- Email Service Providers: GMail– to send order receipts, course updates, and occasional newsletters (only if you opt-in).
- Hosting & Security Providers: Our hosting servers store your account data securely. We also use automated spam detection services (e.g., Akismet) to filter comments and contact form submissions.
- Legal Obligations: If you request a password reset, your IP address will be included in the reset email. We may also disclose data if required by law, court order, or governmental regulation.
We never sell, rent, or trade your personal data to third parties for marketing purposes.
5. How Long We Retain Your Data
We retain data only as long as necessary for the purposes outlined in this policy:
- Course Enrollments: Your account and course progress are retained indefinitely so you can access previously purchased content (if lifetime access is granted).
- Financial Records (Orders/Invoices): We retain order details, billing addresses, and transaction logs for 7 years to comply with tax and accounting regulations.
- Comments & Metadata: Comments and their metadata are retained indefinitely to automatically approve follow-up comments.
- Tutoring Session Notes: Progress notes are retained for up to 2 years after your last session to provide continuity if you return.
- Support Tickets: Contact form submissions are retained for 1 year for customer service analysis and legal protection.
- User Profiles: Registered users can see, edit, or delete their personal information (except username) at any time. Website administrators can also see and edit that information.
6. Your Rights Over Your Data
Depending on your location (GDPR for EU/UK, DPDP for India, CCPA for California), you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you (including any data you provided).
- Correction: Rectify inaccurate or incomplete data.
- Deletion (“Right to be Forgotten”): Request the erasure of your personal data. Please note: We cannot delete data we are legally obligated to keep for administrative, tax, or security purposes (e.g., order invoices).
- Restrict Processing: Object to us processing your data for marketing or analytics.
- Data Portability: Request an exported file of your data in a machine-readable format.
To exercise these rights, please contact us at info@easybasicscience.com.. We will respond within 7 days.
7. Where Your Data Is Sent
- Visitor comments are checked through automated spam detection services (which may be hosted outside your country).
- Payment transactions are securely routed through our payment gateways (which may operate globally).
- If we use cloud-based hosting or analytics, your data may be processed on servers located outside your home country. By using our Site, you consent to this transfer. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place for international transfers.
8. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption (HTTPS) for all data transfers.
- Encrypted password storage.
- Regular security audits and malware scans.
- Restricted administrative access to your personal information.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you immediately in the event of a data breach as required by law.
9. Children’s Privacy
Our Services are generally directed toward students aged 6 and above. We do not knowingly collect personal information from children under 6 without verifiable parental consent. If you are a parent/guardian and believe your child under this age has provided us with personal data without your consent, please contact us, and we will delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulations. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please do not hesitate to reach out:Email:info@easybasicscience.com.
Website:https://easybasicscience.com
